Measuring E-government performance of provincial government website in China with slacks-based efficiency measurement

Article history: Received 30 June 2014 Received in revised form 21 December 2014 Accepted 16 January 2015 Available online 28 January 2015 As the rapid development of the information science and technology especially the network technique, e-government has a very promising application foreground. E-government acts as a quite new formof government affairs and also an effective exploration of government innovation. The development and popularizing of the network puts forward a new request and challenge to the government. This paper devotes to evaluate e-government performances of 31 provincial governmentwebsites in China using themethod of DEA. Research results show thatmost of these provincial governmentwebsites operate at an inefficient level and in a badmanner.Moreover, the e-government efficiency differences lie in both different individual provinces and different districts. It is confirmed that the less developed western provinces achieve a higher efficiency mean than the eastern and middle ones. © 2015 Elsevier Inc. All rights reserved.